Getting Started

How to Charge Your RegenaLight Mask

How to Charge Your RegenaLight Mask Charging your mask correctly ensures it performs at its best every session. Here's everything you need to know. Step-by-Step Charging Instructions 1. Power the mask off completely before connecting it to charge. Do not turn the mask on while it is plugged in — this can interrupt the charging process. 2. Use the included USB charging cable and connect it to a wall adapter. A direct wall outlet gives the most consistent charge; laptop USB ports or power banks may charge more slowly or inconsistently. 3. Look for the indicator light. Once plugged in, you'll see the light blinking — this means your mask is actively charging. 4. Wait for a solid (steady) light. When the blinking stops and the light becomes solid, your mask is fully charged and ready to use. 5. Unplug before use. Disconnect the cable before powering the mask on for your session. Charging Tips - Charge time varies depending on the adapter and cable you use. A typical full charge takes around 1–2 hours using a standard wall adapter. - If the charging indicator light doesn't appear when you plug in, try a different adapter or cable. Not all USB adapters deliver consistent output. - For best results, charge your mask after every few sessions rather than waiting until it's fully depleted. Quick Troubleshooting - No indicator light at all? Try a different cable and wall adapter first — this resolves most charging issues. - Charging seems to take very long? Switch to a wall outlet if you're currently using a laptop or power strip. - Mask won't turn on after charging? See our article: My RegenaLight Mask Won't Turn On — Troubleshooting Guide. If you've tried the steps above and your mask still isn't charging properly, reach out to us at hi@regenalight.com — we're happy to help.

Getting Started with RegenaLight: Your First Session Guide

Getting Started with RegenaLight: Your First Session Guide Welcome to RegenaLight! Here is everything you need to know to get the most out of your first session and every session after. Before Your First Session Charge your mask first. Plug in using the included USB cable before your first use. Do not use the mask while it is plugged in. Charge it fully first, then unplug before starting your session. Your First Session: Step by Step Step 1: Cleanse Your Face Remove all makeup, oils, and skincare products. LED light penetrates best on clean, bare skin. The only exception: serums specifically formulated to boost LED therapy can be applied before your session. All other products should be applied after. Step 2: Adjust Your Straps Loosen all straps fully before putting the mask on. For maximum adjustment range, do not thread the velcro hook all the way through the loop. Leaving it partially through gives you a much wider, more comfortable fit. Position the nose piece first, then pull the straps back and fasten at a comfortable tension. Step 3: Choose Your Color Hold the power button for 2 seconds to turn on. Tap once to cycle through the 7 colors: - Red (633nm): Anti-aging, collagen - Blue (415nm): Acne, bacteria - Purple: Anti-aging and acne combined - Green (525nm): Pigmentation, tone - Yellow (590nm): Redness, brightening - Cyan (490nm): Sensitive skin, calm - White (510nm): Overall skin health Not sure which to start with? Red is the most popular choice for most skin concerns. Step 4: Relax for 15 Minutes The mask will auto-shut off after 15 minutes. Use this time to relax. Lying down is often more comfortable than sitting upright and helps keep the mask in position. Step 5: Complete Your Skincare Routine Immediately after your session, apply your serums, moisturizers, and any other skincare products. Your skin is primed for peak absorption right after LED therapy, making it the ideal window to get the most from your routine. How Often Should I Use It? Use 3-5 times per week for best results. LED therapy is cumulative, so consistency is the only secret. When Will I See Results? Most customers notice improved texture by week 2, a visible glow by week 4, and significant collagen changes by weeks 8-12. Give it the time it deserves. Questions? Contact us at hi@regenalight.com and we will be happy to help.

Getting the Best Fit: Strap Adjustment Guide

Getting the Best Fit: Strap Adjustment Guide The RegenaLight mask is designed to fit a wide range of face shapes and sizes. If your mask feels too tight, uncomfortable, or keeps slipping, the steps below will help you get a proper fit. The Velcro Extension Trick Most customers who find the mask too tight are threading the velcro strap all the way through the loop, which creates a shorter, tighter fit. By only partially threading the strap through, you unlock a much wider range of adjustment. Short Length (too tight): Strap threaded all the way through the loop. Extended Flexibility (recommended): Strap only partially threaded, leaving extra length, giving you significantly more room to adjust. RegenaLight Strap Adjustment Guide: Short Length vs Extended Flexibility Step-by-Step Fitting Guide 1. Loosen all straps fully before putting the mask on. Do not try to put it on with the straps already tightened. 2. Use the velcro extension trick by pulling the strap back through the loop slightly so it is only partially threaded. This gives you the maximum range of adjustment. 3. Position the nose piece first by aligning it with your nose before securing the straps. This anchors the mask in the correct position. 4. Pull the straps back gently and fasten the velcro at the tension that feels comfortable. The mask should sit snugly without pressing uncomfortably on your nose or cheeks. 5. Try lying down as many customers find the mask stays in place more comfortably when lying back rather than sitting upright, since gravity helps seat it against the face. Still Not Comfortable? If you have tried these adjustments and the mask still does not fit comfortably, you are welcome to initiate a return within 14 days of delivery through our self-service portal: https://regenalight.com/a/returnzap For any questions, reach out to us at hi@regenalight.com.